Privacy Policy

Section 1 – Information Collection and Usage
When you engage in a transaction with our store, we collect personal data, including but not limited to your name, address, and email address, as part of the process. This information is collected and used solely for the purposes of completing your transaction, ensuring proper delivery, and providing customer service.

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Additionally, when you browse our website, we automatically receive your computer’s Internet Protocol (IP) address. This information helps us better understand your browser and operating system in order to enhance your user experience.

Email Marketing: With your explicit consent, we may use your provided email address to send promotional messages regarding new products, services, and updates.

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Section 2 – Consent

Obtaining Consent: By providing personal information in connection with a transaction, such as verifying your payment method, placing an order, or arranging for a delivery or return, you consent to our collection and use of that information for the specific transaction purpose.

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If your personal information is requested for any other purpose, such as marketing, we will obtain your explicit consent or provide you with a clear opportunity to decline.

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Withdrawing Consent:

You have the right to withdraw your consent to the collection and use of your personal information at any time. To withdraw consent, please contact us through our designated communication channels, as outlined in the "Contact Information" section below.

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Section 3 – Disclosure of Information
We may disclose your personal information in the following circumstances:

When required by law or regulation, including in response to lawful requests by public authorities.
If you violate our Terms of Service, necessitating disclosure to protect our rights or the rights of others.

Section 4 – Platform and Payment Processing
Our e-commerce store is hosted on a third-party web platform. The platform provides the necessary technology to operate our online store and process your transactions. Your personal information is stored on secure servers protected by a firewall, in compliance with applicable legal and industry standards.

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Payment Processing: If you choose a direct payment gateway to complete your purchase, your payment information will be processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your payment data will be stored only for as long as necessary to complete the transaction and will be deleted thereafter. If you sign up and/or create an account and choose to save your credit card or payment method in your account wallet for faster checkout, your payment information will be retained and visible only to you. You may update or remove any stored payment methods in your wallet at any time.

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All payment gateways we use adhere to PCI-DSS standards, which are maintained by the PCI Security Standards Council, a collaborative effort of leading payment brands such as Visa, MasterCard, American Express, and Discover.

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For additional payment methods, such as PayPal or other third-party payment options, your payment will be subject to their respective privacy policies. Please refer to their websites for more information on how they handle your data.

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Section 5 – Third-Party Services
Third-party service providers employed by us will only collect, use, and disclose your information to the extent necessary for them to perform the services required, such as payment processing or order fulfillment.

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However, certain third-party providers, including payment processors, have their own privacy policies governing the use and handling of your personal information. We encourage you to review their respective privacy policies to understand how your data may be processed and handled.

In some cases, these third-party providers may be located in different jurisdictions, meaning that your information may be subject to the laws of the jurisdiction in which the provider is located.

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Once you leave our website or are redirected to a third-party platform, you are no longer governed by this Privacy Policy or our Terms of Service.

Links: Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites and recommend reviewing their privacy policies.

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Section 6 – Data Security

Our website host, Wix, holds PCI DSS Level 1: Merchant & Service Provider, a standard which provides protection of the privacy and confidentiality of card data used to complete online transactions. Additionally, Wix encrypts databases that contain sensitive information using AES-128 encryption methods and PCI standards.

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If you provide us with sensitive information, such as credit card details, our host ensures that this data is encrypted using Secure Socket Layer (SSL) technology and is stored in compliance with AES-256 encryption protocols. Although no method of transmission or storage over the internet is entirely secure, Wix adheres to all PCI-DSS requirements and follow widely accepted industry standards.

 

Section 7 – Cookies
Our website uses cookies to improve your browsing experience. Below is a list of cookies and identifiers we utilize, with descriptions of their purposes:

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XSRF-TOKEN: This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.

ssr-caching: Used to Indicate how site was rendered.

svSession: Used to identify unique visitors and track a visitor's session on site. 

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Session ID: Stores session information, including referrer and landing page.
Session: Persistent for 30 minutes after the last visit, used for internal analytics.
Cart unique token ID: Our site considers items placed in cart abandoned an hour after an item has been placed in it. It will remain in the Abandoned Cart for 30 days after being removed. This data may be used to send automated reminder emails to customers who have abandoned their cart.

LoggedIn() function:  Used to determine if a visitor has an account and is logged in. 

You have the right to manage your cookie preferences and can opt out of cookies as you see fit.

 

Section 8 – Age of Consent
By using this website, you confirm that you are of the legal age of majority in your jurisdiction or that you have given us express consent to allow any of your minor dependents to use this website.

 

Section 9 – Policy Amendments
We reserve the right to modify this Privacy Policy at any time, in accordance with applicable legal requirements. Any changes to the policy will take effect immediately upon posting to our website. It is your responsibility to review the Privacy Policy periodically for updates.

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In the event of a material change to this policy, we will provide notice on our website, so that you are informed of any significant updates regarding the collection, use, and disclosure of your personal information.

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If our business undergoes a merger or acquisition, your personal information may be transferred to the new owners in order to continue providing services to you.

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Contact Information
If you wish to access, correct, amend, or delete any personal information we hold about you, or if you have any questions or concerns regarding this Privacy Policy, you may contact us through our contact form or directly by emailing support@esbdistributers.com. 

 

If you have signed up for an account, users are able to update any saved account information and/or delete account all together.